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Rules & Regulations for Certifications (PD-02)
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Rules & Regulation for Certification for Multi Site (PD-04)
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Register of Certified Client
Management Policy
Clients under Suspension NABCB
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Clients under Withdrawal – DAC / EIAC
Procedure for Resolution of Appeal, Complaints & Disputes
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• Feedback Regarding Services
Type Of Audit:
Certification Audit
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Please rate the company’s and /or auditor performance on the following factors:
Section 1:General Outstanding Very Good Good Satisfactory Terrible Not Applicable
Responsiveness to your inquires
Accuracy of the quotes communicated to you
Conducted the Audit(as per the audit plan)
Handling of your complaint(s)
Section 2:Auditor Performance Outstanding Very Good Good Satisfactory Terrible Not Applicable
Auditor demonstrated knowledge of program criteria
Auditor demonstrated courtesy, professionalism and a constructive positive approach
Auditor kept you informed and discussed audit findings with departmental personnel
Audit results are clearly & fully explained
The audit resulted in minimal disruption to operation in the department / organisation
Section 3:Comments
Audit plan communicated in advance? : Yes No
Auditor Performance :

S. No.

Role

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Major Strengths / Weaknesses

1

Lead Auditors
2

Auditor 1
3

Auditor 2
4

Tech. Expert
Did you receive the audit report findings in reasonable time from the date of the audit? : Yes No
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